TERMS AND CONDITIONS
A completed “Vacation Rental Agreement” is required to hold your reservation. Half of the total rental rate which includes a refundable security deposit is due upon receipt. Review and acceptance of the Terms & Conditions which is made part of this rental agreement must be signed and returned to us, per our requirement of confirmation.
RESERVATIONS AND PAYMENTS:Half of the total rent which includes the refundable security deposit is due at time of reservation. The remaining balance is due 30 days prior to your arrival date. If the reservation is made within 30 days of your stay the full payment is due at time of booking.
If you have paid by credit card, we will charge your card on file for the remaining balance 30 days prior to arrival. If you wish to make other payment arrangements, you will be required to contact us no later than 45 days prior to {reservations.startdate}.
We do accept personal checks; if you prefer to pay by check, please make payable to {reservations.unit_name} LLC and mail to our booking address at 900 Main Road, Suite 2, Johns Island, SC 29455, ATTENTION: follyvacation. Return Check Fee: There will be a $30.00 NSF check fee for any checks returned by the bank
Once we have received your payment we will send you an email confirming your reservation payment. If you do not receive a confirmation email from us in a reasonable amount of time, we highly suggest that you contact us to avoid any double booking.OCCUPANCY:
The property is set up for no more than maximum number of occupancy, this includes both adults and children. Pets are allowed upon approval. No more than the number of people stated on the reservation shall occupy the premises.
The rental is not intended for parties, nor gatherings at any time. Absolutely NO Parties are to be held on the property. The property is meant for nice quite getaways and is not set up for parties. If there is excessive noise or music, any illegal activity, or evidence of violation of these policies, you may be asked to vacate the premise without any refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival. IF IT IS DISCOVERED THAT MORE THAN THE ALLOWED # OF PEOPLE HAVE OCCUPIED THE PROPERTY, THE DEPOSIT WILL BE FORFEITED. We do hope that you understand.SECURITY DEPOSIT:
Every reservation requires a security deposit that is refundable if (1) no damage was done to the property other than reasonable wear and tear, (2) all keys are accounted for, (3) no items were missing, (4) all doors and windows were closed and secured upon departure, (5) all check out procedures were followed, (6) all Rental Agreement policies were followed, (7) no miscellaneous charges were incurred, e.g., unpaid rental fees, guests or pets, additional cleaning fees, or other charges. Any damages, outside of what is deemed as normal wear and tear, are the responsibility of the guest. Charges for repairs are non-negotiable.CLEANING CHARGES:
A non-refundable cleaning fee is required with all reservations. This fee is for our housekeepers who dust, vacuum, sanitize, clean linens and towels, and get the home ready for your arrival. Guest(s) are ask to follow all check out procedures detailed in rental agreement and leave the property in the same general and good comfortable condition it was in upon arrival.
CONDITION OF RENTAL:NO Smoking: Smoking is NOT permitted in any follyvacation.com property. If there is tobacco or smoke smell in the home after your departure, you may be required to pay an additional $250 charge for deep cleaning; violation of the no smoking policy forfeits the security deposit.
Pets: We are dog friendly; dogs are allowed upon approval. A non-refundable pet fee will be charged based upon the length of stay; reservations 3 nights or less will pay a $110 per pet fee, or reservations 4 or more nights will pay $150 per pet. You are responsible for walking and cleaning up after your pet. All waste must be picked up and placed in the garbage cans tied securely in trash bags. Pets may not be left unattended in the home unless kenneled. We ask that you do not allow your pets on the furniture or bedding, and that you clean up any pet hair before you depart. Any signs of pet debris inside or outside will forfeit your security deposit; this forfeiture is non-negotiable.
Home Equipment: All of our properties have a TV in the living space and in each bedroom with subscription packages for cable and internet services. We inspect equipment prior to arrival and immediately after departure. Some properties are equipped with sophisticated electronic equipment so we ask that you do not under any circumstances disconnect and/or tamper with wiring or modify configurations to add other devices or services. You will be responsible for the total cost of service call if a repair technician is needed to reconfigure wiring or reset functionality of the system.
Furnishings: The apartment is privately owned and reflects the owner’s personal taste. It is equipped with basic items such as TV, bed spreads, pillows, mattress pads, cookware, flatware, microwave, toaster, blender and coffee maker. Prior to departure please return all furniture to its original position.
Linens & Towels: Linen service is included in your rental rate. All beds will be made with fresh sheets. Each guest will be provided with 2 bath towels, 1 hand towel, and 1 wash cloth per person, in addition to 2 kitchen towels. Beach towels are not provided; we do not provide any linens or towels for outdoor use. DO NOT take the home's linens or towels outside. Bring items with you that you may need for outside activities.
Utility Services: Such as, but not limited to Power, Water, Sewer, WiFi may be out of service from time to time. Please know that this is beyond our control. All we can do is call the company responsible and put in a service call, but we are not responsible for the length of time it may take them to fix the problem. The property is located on a barrier island.
Phones: There is no land line available. It is up to the tenant to have a cell phone for emergencies
Housekeeping: Departure housekeeping is included in your rental rate. Guests are required to remove all food products from the pantry, fridge and freezer. We ask that you please start the dishwasher, take out the trash and move all furniture back to its original place. Please put dirty towels and sheets on the floor in front of the washer. We will do the rest, although, if there is food left behind and the cleaning service needs to do excessive cleaning, it is possible that we would keep some of the deposit to cover the additional fees the cleaning people are going to charge us.Housekeeping Equipment: All equipment should be in working order. Please notify one of our associates @ 843-851-1869 or after working hours and on Sundays 843-670-6547 promptly should you encounter any problems. We will make every effort to have repairs made as soon as possible. Please do not adjust the settings on the refrigerator; do not run the HVAC system with the windows open. A reduction in rent or a refund will not be issued for any mechanical failures of appliances or HVAC systems.
HEAT AND AIR: THE MAIN THERMOSTAT THAT CONTROLS THE A/C UNIT IS LOCATED IN THE LIVING AREA; THE THERMOSTATS THAT ARE IN THE BEDROOMS ARE ONLY FANS THAT HELP REGULATE AND MAINTAIN THE OVERALL TEMPERATURE. PLEASE KEEP THE A/C ON 72 DEGREES AND LEAVE THE DOORS TO THE BEDROOMS OPEN AS MUCH AS POSSIBLE.
Hot Water Heater Maintenance. We are not responsible for the mechanical failure to the hot water heating elements due to them freezing or failing. In the case of freezing, the tenant will need to wait for the pipes to thaw. We will replace or repair if needed as soon as possible.
Exterior of Home: No lawn art of any kind will be allowed on exterior property, including no boats, trailers, storage building, activity equipment including trampolines, pools of any kind shape or size, spas, fire pits, etc.
Landscaping/mosquito control: Please understand that the landscaping will be kept up once a week. Also, as a courtesy to our renters we have the property organically sprayed once a week to help control the mosquitoes. There will be no notification on such routine maintenance.
CHECK IN PROCEDURE:
Check in is at 4 PM. You will receive an email one week before your arrival with all check in property information and a code for the locked key box. Please do not arrive at the property before your scheduled check in time.
CHECK OUT PROCEDURE:
Check out is 11:00 AM. Your prompt departure is appreciated so we can prepare the home for any incoming guests. If you have any unwashed dishes, please load and start the dishwasher; remove all trash/recycle and place it in the trash/recycle containers located outside. RETURN the keys back to the lock box where you found them.
LATE CHECK OUT:
You agree to leave the property no later than the check out time specified. Check out is 11:00 AM. If you stay past the check out time without the Host's consent ("Overstay"), you no longer have a license to stay in the property and the Host is entitled to make you leave in a manner consistent with applicable law. In addition, you agree to pay, if requested by the Host, for each twenty-four (24) hour period (or any portion thereof) that you Overstay, an additional nightly fee of up to two (2) times the average nightly rate originally paid by you to cover the inconvenience suffered by the Host, plus all applicable Guest Fees, Taxes, and any legal expenses incurred by the Host to make you leave (collectively, “Overstay Fees“).
PERSONAL ITEMS LEFT BEHIND:
We are not responsible for lost or misplaced items. However, if notified we will exhaust all avenues to search for the missing items and return them at the guest’s expense.
WAIVER OF CLAIMS AND INDEMNIFICATION:To the fullest extent permitted by the law, Tenant, on behalf of the Tenant and the Tenant’s guests, licensees, invitees, agents, representatives, successors and assigns, as a part of the consideration for the Owner agreeing to lease the premises to Tenant, hereby specifically releases, waives and agrees that neither Tenant nor Tenant’s guests, licensees, invitees, agents, representatives, successors and assigns shall make any claim against Owner or its agents, representatives, successors and assigns for damage, injury to person or property, loss, or any liability whatsoever which in any way relates to or arises out of the subject matter of this lease or the use or occupancy of the premises, including, without limitation, theft, damage or destruction of any item owned or brought to the premises by the Tenant or Tenant’s guests. Licensees, invitees, agents, representative, successors or assigns, which such injury, damage, loss or liability results from any act, neglect, occurrence, or condition in or about the property, whether same is caused by the actions of Owner or any other person or the condition of the premises or any part thereof. Tenant, on behalf of himself/herself and /or their guests, licensees, invitees, agents, representatives, successors and assigns, harmless from and against any and all liabilities, actions, claims, demands, costs, losses and damages, including, without limitation any damage to the property at the premises, including all attorney’s fees and court costs incurred, relating to or arising out of this lease or which in any way arise out of or result from the use of the premises or any act, negligence, fault or omission of the Tenant or Tenants guests, licensees, invitees, agents, representatives, successors and assigns. The language of this section shall survive the expiration or earlier termination of this agreement.
Due to a high volume of inquires our properties are booked in the order on which the signed rental agreements are received.
{{initial}}CANCELLATION AND REFUNDS:Notice of cancellation must be in writing and can be done via email. Your advance payment is refundable in full provided that the cancellation is received 60 days or more prior to your arrival date. However, there is a nonrefundable $100.00 cancellation fee that will be applied to your refund. Cancellations made less than 60 days but more than 30 days prior to arrival, will forfeit 50% of the full amount for the entire reservation. Cancellations made less than 30 days prior to the arrival will not receive a refund. Refunds are not given for inclement weather, road or airport closings, late arrivals, or early departures.
{{initial}}CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS:If a mandatory evacuation of the island is ordered by our Government Agency in the event of a catastrophe such as a hurricane, tornado, earthquake, flood, etc. or any situation simply beyond our control a refund will be prorated based on the nights left in your stay; only the nights affected by the mandatory evacuation are eligible for refund. If a hurricane occurs prior to your arrival and we are unable to provide you with accommodations, a refund will be issued to the reservation holder.
ACKNOWLEDGEMENT:
I, the undersigned, hereby apply for the above listed accommodation and warrant that I have read, understand and agree to the terms and conditions of this application, and I agree to abide by homeowners restrictions on use of said property. I further attest that I am over 21 years of age.
THE CREDIT CARD SUPPLIED AT THE TIME OF RESERVATION WILL BE HELD FOR BACKUP SECURITY PURPOSES ONLY
– INITIAL RENTAL CHARGES WILL NOT BE CHARGED TO THE CARD UNLESS PREVIOUSLY AGREED.-
Per Page 1 of this Agreement, it is hereby agreed that unpaid rent, excessive cleaning, damage, lost keys or lock-outs may be charged to this card if necessary.
{{checkbox}} I agree that this is a legally binding document and I have read all terms and conditions in this document.
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Guest Signature
{reservations.first_name} {reservations.middle_name} {reservations.last_name}
Guest Printed Name
Please sign to Accept Above Terms and Confirm your Reservation.
We look forward to your visit.